Terms of Service
Welcome to Groovy Business. By accessing or using our platform, cloud services, and APIs, you agree to be bound by these Terms of Service. Please review them carefully.
1. Platform Services & Access
Groovy Business provides high-performance cloud automation, telemetry, and edge execution infrastructure. We grant you a worldwide, non-exclusive, non-transferable license to access and integrate our platform in accordance with your subscription plan.
2. Service Level Agreement (SLA)
We stand by enterprise-grade reliability:
- Uptime Commitment: Pro and Enterprise plans are guaranteed a minimum of 99.999% monthly availability.
- Service Credits: If downtime exceeds our stated thresholds, customers are eligible for automated billing credits.
3. Acceptable Use Policy
You agree not to misuse our infrastructure. Prohibited actions include attempting to disrupt platform operations, reverse-engineering edge routing protocols, or deploying malicious automated payloads.
4. Billing & Subscription Terms
Subscriptions are billed in advance on either a monthly or annual cadence. You may cancel your subscription at any time without penalty or termination fees.
5. Contact & Legal Inquiries
For legal inquiries regarding contracts or enterprise licensing, contact our legal team at legal@groovybusiness.com.